Privacy Policy

Who we are

Pure Glo is a small business based in Brisbane where we create beautiful, high quality scented candles. Our candles are individually hand poured in small batches.

Our website address is:

What personal data we collect and why we collect it

Contact forms

If you post a message via the contact form, your name and email address will be stored and used so that we may respond to the contact request.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users who register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments and contact requests may be checked through an automated spam detection service. The information the anti-spam service collects typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).